In the most general sense, a business process is any set of activities performed by a business that:

• Is initiated by an event
• Transforms information, materials or business commitments
• Produces an output

In more specific terms, a business process is a set of procedures that coordinate the activities of a group of people. Business processes typically include three components: people, processes and technology. No one component alone can sustain success. Some business processes produce outputs with external value, value to customers. Others generate outputs with internal business value that affects the bottom line, such as meeting product development deadlines.

GOmanage helps you implement improved processes, start-to-finish:

• Establishing an improvement team
• Identifying key resources
• Training personnel
• Deploying relevant technologies
• Defining performance measurements
• Analyzing performance data
• Refining improved business processes
• Revising your business plan as new results emerge

Improved business processes can improve efficiency, effectiveness and profitability. Learn more about how GOmanage gets results.